Privacy Policy

Last Updated: October 15, 2023

At CS2 Gaming Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We also collect information automatically when you use our website through:

  • Cookies and similar tracking technologies
  • Web analytics services (such as Google Analytics)
  • Log files
  • Web beacons

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Business partners
  • Social media platforms (if you connect your account with our website)
  • Marketing partners
  • Public databases

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process transactions and send related information, including confirmations and receipts
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Personalize your experience on our website
  • Deliver targeted advertising and promotional content
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues, fraud, or illegal activity
  • Comply with legal obligations and enforce our terms of service

4. Sharing of Your Information

We may share your information with the following parties and in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • Marketing assistance

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information when we believe disclosure is necessary to:

  • Comply with a legal obligation, court order, or government request
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms of service
  • Prevent fraud or illegal activity

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4.5 Consent

We may also share your information with third parties when you have given us your consent to do so.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of our website
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
  • Functionality Cookies: Enable us to personalize content and remember your preferences
  • Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow

5.2 Cookie Control

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of any password and account information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to your personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request a copy of the information you have provided in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.
  • Withdraw Consent: If we are processing your personal information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7.1 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there. Your submission of such information represents your agreement to that transfer.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@cs2gaminghub.com
  • By phone: +448391438537
  • By mail: Studio 00 Allen Cliffs, Harrisfort, LS25 2AY, United Kingdom